Reputation Enhancement

Your Patients are your Best Brand Ambassadors

Build on the momentum of unparalleled satisfaction and engagement with Orca Health’s Reputation Enhancement Platform. Automated review generation and an intelligent platform boost the metrics that affect how and where prospective patients find you online.

Take the Friction out of Feedback

An excellent online reputation and high visibility are determined by 3 factors: your review quantity, review quality (star rating), and review frequency. And for those metrics to improve, review generation needs to be easy for your patients and automated for you. By integrating patient surveys into Care Pathways, Orca can help you achieve the online reputation you deserve.

More Reviews, Better Reviews from the Care You’re Already Providing

Orca Health's Care Pathways give you the tools to drive consistent, high-quality patient experiences and, subsequently, high-quality reviews. With a platform that simplifies and automates the survey process, completion rates rise well above industry standards. Providers implementing our tools report a quick and significant jump in star ratings and positive reviews.

Move to the Top of the Search Page

The Orca platform filters and prompts your patients that report high levels of satisfaction to submit their reviews to additional sites such as HealthGrades, Vitals, RateMDs, Google, Facebook, etc. A steady stream of reviews improves the search engine optimization (SEO) of your practice by creating unique content on an ongoing basis.

Perform Regular Checkups on your Practice Health

Quality feedback helps confirm what you are doing right and identifies areas to improve. Orca enables you to access those insights quickly and clearly, so you can elevate the level of care you provide and grow your practice.  

Monitor progress and success by tracking:  

  • Survey completion rates
  • Percentage of patients directed to review sites
  • Patient feedback
  • Month-to-month performance